1. Product Introduction
Suit for Macbook Pro A1278-2011-2012 screen repair, factory resource original parts guarantee the quality, extremely strict QC process control the faulty rate under 3 percent, with reasonable price among all the screen suppliers in Shenzhen China, fast delivery and good after-sales service is provided, Sincerely looking forward to build a long term business relationship with all our heart.
2 . Product Parameter
Screen size: 13.3 inches
Model: suit for Macbook Pro A1278-2011-2012 Touch Screen LCD Replacement
Resolution ratio: 1280px*800px
Condition: High Quality Touch screen grade A (no bubbles)
Contain: LCD touch screen display assembly and the back cover
3. Product feature and application
For Macbook Pro A1278-2011-2012 screen repair, Refurbished condition.
4. More about us
5. Package and Warranty
Firstly, using the standard bag to package.
Secondly, using the foam box to package.
Thirdly, using the big paper box to package.
Delivery Time:1-3 days
3-6 months warranty, return, refund, repair is acceptable in policy.
All demand or complaint will be replied within 2 hours.
Q1: What kind of warranty do you provide?
A: We provide 12 months warranty but not include human violence caused damage, like flex cable ripped off during the installing, or the lcd cracked while doing the installing job.
Q2: How is your QC process.
A: We have strict QC process and we test each piece lcd screen before the products get to warehouse, and we test them one more time right before the shipping, 100 percent guarantee they are in good condition before the shipping, and control the total faulty rate under 3 percent.
Q3: How dose the RMA process works.
A: We have warehouse in both HongKong and America to collect the faulty products, once the faulty situation is confirmed, we will send new replacements in next package.
Q4：Is there any installing instruction I should follow ?
A: Sorry we can`t provide installing instruction because people have they own way to do the repair, but there is indeed quite a lot videos on the internet, but please notice that we won`t be able to cover the wanrranty caused by human violence, please be caution when installing the screen.
Q5: How long can I receive the package after the payment ?
A: In common situation, we need to 2 days to prepare the package, and after we ship the package out, the DHL takes 3 to 5 days to delivery the package, it`s around 5 to 7 days in total.
7. Latest News.
Laptop repairs: why the UK's biggest brands are failing to deliver ?
Our undercover investigation reveals how some consumers are paying far more than they need to for laptop repairs.
New undercover research from Which? reveals that you can save £74 on average and get your computer back a week sooner by choosing a local independent computer store over a national chain.
Independent stores were also far more likely to get computers back in full working order with no files lost versus national chains, which in the majority of cases lost all our files.
Our study, which looked at iSmash, Knowhow and independent stores throughout the UK, saw charges as high as £305 for what should have been very simple jobs, and repairs that took almost six weeks, showing a clear discrepancy between the quality of service consumers expect and what some shops actually deliver.
Best Buy laptops – take a look at the best models if yours is beyond repair.
Our research into laptop repairs.
We introduced identical faults into 18 Windows laptops. The problem was a simple software issue that could be fixed in a matter of minutes by someone with good technical knowledge.
We then used secret shoppers to take these to 18 different repair shops, with six examples of Knowhow, iSmash and independent stores all going under the microscope to see how well they conducted repairs, how fast they were and how much they charged.
The graph below shows the scale of the differences between the best and worst brands. But it also shows that iSmash in particular was mercurial in its performance, providing one of our best experiences in addition to our worst and most expensive.
The store that performed best – a branch in London – managed to fix our problem on the day we dropped off the laptop, charged our secret shopper £45 and didn't lose any of our files.
This was a far cry from the experiences our shoppers had in our other iSmash visits. On two occasions we were charged £295 and £305 for unnecessary premium solid-state drives (SSDs), and another customer waited as long as six weeks to get their laptop repaired.
In the case of the laptop that was out for repair for six weeks, the store in question gave our shopper a half-price discount as an apology. It said an initial delay was caused by a lack of spare parts, despite its final repair not involving any spare parts whatsoever.
In response to our findings, an iSmash spokesperson said: 'Although we strive to always provide the most consistent service possible, this can of course result in slightly differing services provided to customers from shop to shop. We appreciate there's always room for improvement and are continuing to review our internal processes to ensure that any issues are resolved as quickly as possible.'